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4.4.6 Referral to Cafcass


  1. Overview
  2. Process

1. Overview

The Independent Conference and Reviewing Officer (ICRO) Guidance gives the Independent Conference and Reviewing Officers (ICROs) the authority to refer looked after children’s cases to Cafcass for resolution of abuses of their rights. Prior to any such actions, they also have the authority to negotiate to the highest level of management in the Council, i.e. to Chief Executive where necessary. They should also work with the LA Complaints Officer and advocates where necessary to resolve problems.

Referral to Cafcass and associated potential legal proceedings will involve delay and this should be avoided wherever possible.

The ICRO must take into account the child’s wishes and feelings, subject to age and understanding, in determining which actions should be taken to address problems on his/her behalf.

Obviously ICROs will embark upon this process infrequently and no two circumstances will be the same. It is therefore important that the Independent Conference and Reviewing Officer Guidance arising out of the 2002 Adoption and Children Act, paragraph 5.4 et seq. (page 32). Details of legal documentation required, good practice and how to resolve problems are explored. These may be found on the Government website.

2. Process

  1. When an ICRO identifies an unmet need or abuse of a child’s rights, this should be addressed in the first instance by reference to the Team Manager or other relevant manager responsible for the case, with a copy of information to the ICRO Team Manager. Communication may be made by e mail or memo;
  2. The ICRO will make the child and/or family aware of the Complaints procedure and the child should be advised of their right to an advocate;
  3. The ICRO will consult with the ICRO Manager if the matter is not resolved by negotiation at Team Manager level. In most instances the best way of addressing the problem will be by referring to the next level of management but it may also involve the young person’s use of an advocate, the Complaints process or by supporting the young person to seek their own legal advice, subject to age and understanding;
  4. Following actions at this level or if there is an omission of actions to rectify the problem and the ICRO can still evidence that the child’s rights are being abused, the matter should be referred to higher levels of management i.e. to Head of Children’s Services, Director and then Chief Executive. These steps can be taken by the ICRO directly but should be endorsed by the ICRO Manager in order to ensure standardisation of responses;
  5. In the event of disagreement between the ICRO and Manager about how to address an abuse of a child’s rights, the Assistant Head of Service will mediate;
  6. If the abuse of the child’s rights has not been resolved within the Council management structure, the ICRO must then establish if there is any other independent person who is able and willing to take on the case on the child’s behalf;
  7. If f. above is not possible, then the ICRO will refer the matter to Cafcass Legal who will determine any action from here onwards. Full details of documentation required are detailed in the ICRO Guidance;
  8. Following the referral to Cafcass, if the ICRO establishes that the child’s rights are now being adhered to and his/her needs met, Cafcass should be notified of this change of circumstances for a decision about the possible withdrawal of the referral;
  9. During the life of the case with Cafcass, they will provide regular progress reports to the ICRO, the Chief Executive, social worker and any other relevant parties. The ICRO should liaise with the Social worker to ensure that the child and family are kept informed and the child’s wishes are reviewed;
  10. The outcome of any referrals to Cafcass will be monitored by the ICRO Manager, who is also responsible for an annual report to the Lead Elected Member for Children’s Services. This report would include details of such cases.