Using this Manual

This quick guide explains how the manual works.

1. About this Manual

This site contains the policies, procedures and guidance for Hull Children and Families Service.

Separate Children's Homes procedures can be accessed from  the menu bar at the top of each screen.

This site is linked to the Hull Safeguarding Children's Partnership Guidelines and Procedures via the button on the left of every screen allowing the Safeguarding Children's Partnership procedures to open in a pop-up window. Simply close the window when you have finished.

2. Amendments

Where a chapter has been amended, it is marked as 'updated' in the Contents list and at the top of each chapter, it is also listed in the table below.

Click here to view details of updates made to the procedures.

These procedures will next be updated during in April 2025. If you would like to suggest a change to the procedures, please discuss your suggestion with your line manager in the first instance.

The Hull Social Work Academy: SocialWorkAcademy@hullcc.gov.uk are the first point of contact for queries about these procedures.

3. Local Resources

This manual contains a local resource section which can be accessed via the menu at the top of each screen or from the manual homepage. This area of the manual is populated and maintained locally. If there is a resource that you think should be added talk in the first instance to your manager.

4. Glossary and National Contacts

The manual is accessed by readers who may find terms that they are not familiar with. Therefore, a glossary of definitions is available under the resource tab.

There is also a National Contacts resource populated with details of key national agencies and organisations likely to be relevant to procedures user.

5. Regulatory Compliance

Every effort has been taken to ensure regulatory compliance. If you discover any errors or omissions, please alert your manager.

6. Register for Updates

We recommend that you register with us to automatically receive notification when this manual is updated, and to receive a monthly newsletter containing articles which may be of interest. Click on the 'Register for Updates' button on the home screen, to complete and send your details to us.

We will manage your data respectfully and in accordance with your preferences and we will never share your data with other organisations for marketing or other purposes.

The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. Content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Hull Children and Families Service.

8. Accessibility

This website aims to achieve Double-A conformance to the Web Content Accessibility Guidelines in accordance with government guidelines. In order to change font size or manual colour use the highlighted 'Accessibility' button at the top right hand corner of any page.

We have also taken steps to ensure that our site configuration supports the accessibility features of the recommended browsers (see below).

Each browser has different functions, and there is guidance available online about how to use these functions:

Click here to read guidance on accessibility features for Internet Explorer 11.

Click here to read guidance on accessibility features for Microsoft Edge.

Click here to read guidance on accessibility features for Google Chrome.

Click here to read guidance on accessibility features for Mozilla Firefox.

Click here to read guidance on accessibility features for Apple Safari.

9. Printing and Retaining Copies

The manual is intended to be viewed on line to ensure only the most up-to-date version of procedures are being used. It will be updated regularly so, if there is a requirement for hard copies please destroy after use and refer to the online version.

10. Browser Recommendations

It is recommended that this manual is viewed with the latest browsers, with Java Script and cookies enabled for maximum compatibility and functionality.

Recommended browsers are:

11. Mobile/Tablet Compatibility

This manual has been tested on a variety of mobile devices to ensure that it displays correctly. If you are using an older mobile device it is possible that the manual will not display correctly.

If you would like the text to be larger, resize the text under the accessibility options, alternatively if you would also like the buttons and the rest of the layout to be enlarged you can use the zoom function within your browser.

The majority of devices have the functionality to allow a shortcut to be downloaded to the homescreen by loading the site using the 'url' and using the upload function and tapping 'Add to Home Screen'. The functionality may vary between devices, please refer to the manufacturer's instructions.